Legal Notice
Activity registered at Smart: VAT No: BE06.68.60.05.11 - Company No: 668.600.511
Domain: Offering artistic hairstyling services to clients.
Risk: The services provided do not pose any risk. We do not perform relaxers, Japanese or Korean straightening treatments, which may carry risks. We display information about these treatments on our website for informational purposes only. We always guide clients towards natural and risk-free hair treatments, explaining the reasons behind it. If a client insists on having a relaxer treatment, we decline their request and direct them to a specialized salon in this field. All the products we use comply with the current laws of the Kingdom of Belgium. Our products are 100% organic and suitable for pregnant women, breastfeeding mothers, and children. Pregnant and breastfeeding women are always advised to consult a healthcare professional with the provided list of ingredients to obtain their doctor's approval for the treatment. We can provide services to adolescents aged between 14 and 17 only with parental consent. Our activity is monitored and regulated. No scams or manipulations are tolerated. No medical, psychological, or physical follow-ups are conducted. The client receives and performs an allergy test before each treatment. The client receives a professional diagnosis to guide them towards the appropriate and safe treatment. The client is informed about the procedures performed, the equipment used, the products and ingredients used, the instructions to be followed in advance, and the recommendations to be followed after the treatment. Our products do not contain formaldehyde, which is a harmful and prohibited substance. Our products only contain natural ingredients.
Practitioner: Raphaël has completed comprehensive training and received certification from a hair salon specializing in hair straightening techniques and hair care in Brussels, Belgium. His training covers various types of straightening techniques such as Brazilian straightening, tannin straightening, French straightening, Indian straightening, as well as protein treatments and hair botox.
Phone: +32 (0)2 881 01 97
Email: hairlissagebe@gmail.com
Services: Exclusively provided at the client's home or any other location of their choice, such as a hotel.
The Website
Server: Contabo GmbH, Aschauer Strasse 32a, 81549 Munich, GermanyClear and transparent conditions to be read and accepted before each treatment
Foreword: Treatments are exclusively carried out at the client's home, in the hotel of their choice, or any other location equipped with a shower, a chair, a sink, and toilets. No women work here, so if you prefer to be attended to by a woman, we kindly suggest seeking other salons. We condemn any form of discrimination; we respect everyone's opinions without judgment and expect the same attitude in return. The services can be provided to minors aged 14 to 17, but only with parental consent.
Products: All our products have been purchased this year and their expiration date is valid between 2 and 3 years. Our products are purchased exclusively from official Belgian distributors such as Sabelle Cosmetics. This means that we do not buy our products just anywhere but only from professional hair care providers in Belgium, often monitored by the SPF Public Health. We strive to use only high-end products for our clientele, such as EM2H Blind Age for botox, which is the most expensive on the market, K18 as an additional treatment, the most expensive restorative mask in the world (75€ for 50ml, 1500€ per liter), as well as GHD protective spray. It is important to note that we favor the most ecological and natural brands. Regarding the term "botox," it does not refer to surgical botox but rather figurative speech, as this treatment rejuvenates the hair. We use Olaplex's popular serum and for straightening, Minoa's brand, a Belgian brand founded by a talented hairdresser passionate about hair straightening. We are happy to provide the ingredient list for each product upon request from our clients.
Condition 1. Pregnant Women: Pregnant and breastfeeding women are encouraged to consult a healthcare professional before any treatment such as straightening, botox, coloring, etc. Even if the brand of our products claims they are suitable for pregnant and breastfeeding women, it is essential to check their compatibility with each individual. Our products are 100% organic, regulated, and authorized in Belgium. However, only a competent doctor can confirm if the treatment is appropriate by examining the ingredient list. The ingredient list is available upon request. We disclaim any responsibility in case of non-consultation.
Condition 2. Allergy Test: Before any treatment (straightening, botox, coloring, etc.), it is recommended for anyone to perform an allergy test. We provide you with an allergy test to be conducted at home, sent by mail to your mailbox at our expense. A proper allergy test requires 48 hours, so it cannot be done on the day of treatment. While finding an allergic individual is extremely rare, it is best to take preventive measures. Although most professionals do it upon request based on customer history, we prefer to do it systematically for all our clients. Some people may have allergies without knowing, and others may develop allergies later in life. No treatment will be performed on individuals allergic to the product or those who refuse to undergo this test. We disclaim any responsibility if you claim to have performed the test when it is not the case. Our products are natural, but it is still important to undergo an allergy test, as it is strongly recommended before any hair treatment, straightening, or coloring. It is not legally required to impose allergy tests on clients, but we choose to do so consistently because we prefer to take all necessary precautions. After all, peanuts and seafood are also natural products, yet some people are allergic to them.
Condition 3. Brittle and Elastic Hair: No straightening or hair botox on extremely damaged hair, such as brittle and elastic hair. These require a more appropriate and gentle treatment, which we also offer, to avoid further damage.
Condition 4. Damaged Hair: No straightening on damaged hair, a hair botox treatment is more recommended. Straightening can be done at most on slightly damaged hair.
Condition 5. Ends: Both straightening and botox can, in some cases, further damage the ends of already damaged, dry, and fragile hair. We include a treatment in the process to address this issue, but it's not guaranteed. Another simple treatment can be done afterwards by yourself, and as a last resort, it may be necessary to trim the ends.
Condition 6. Smoothing Effect and Progressive Result: No straightening can fully smooth everyone's hair to 100%; it depends on various factors such as hair type, and each hair type is unique. The effects of straightening range from 70% to 100% depending on individuals. In this case, the result is progressive, aiming to achieve 100%. Straightening or botox may be less optimal on hair with henna, on some individuals undergoing hormonal treatments, on some women during their menstrual periods, and also on certain virgin hair. A virgin hair, never treated, has scales more closed compared to treated hair, and a clarifying shampoo does not open the scales, it just removes residues and film-forming agents. In this scenario, the result is progressive, aiming for 100%.
Condition 7. Color: Straightening can cause a loss of 1 to 2 shades of color if you have a dye. Straightening can slightly yellow white hair, but it will be possible to remove the yellow with a toning shampoo. Straightening or botox may slightly lighten the natural color of virgin hair.
Condition 8. Duration and Treatment Condition: Every treatment lasts a minimum of 4 hours (+2 hours if in two phases as an additional precaution, +2 hours for very long hair, +2 hours for additional care during straightening, +2 hours in case of strong propensity to knots). Every area is kept clean after our intervention. Your clothes are protected by a cape, while your floor and chairs are covered with clean towels. During the treatment, please avoid touching your hair or having it in contact with the chair, sofa, walls, etc. We are not responsible for any potential stains on your clothes if you remove the cape or towels without our request. Plan for less valuable clothes just in case. We come to your home, and we expect mutual respect and trust. You have the right to have active surveillance cameras during our intervention at your home.
Condition 9. Hair Shine: The shine of the hair after a botox treatment or straightening depends solely on the hair type. Dark and uniform hair generally offers better shine.
Condition 10. Hair Volume: Hair volume mainly depends on its base density.
Condition 11. Brushing after Treatment: Manual brushing with a brush and a hairdryer or a hot air brush is necessary to maintain straight hair, as heat activates the product in the hair.
Condition 12. Informing about Previous Treatments: You must inform us of any previous hair treatments you have undergone, especially in the case of bleaching, relaxing, or straightening, to adapt the technique as a precaution.
Condition 13. Additional Precaution: It is imperative for you to consult your doctor in the case of hair implants, scalp surgery, or other health issues related to this area.
Condition 14. Treatment Longevity: The duration of a hair botox treatment is indefinite, similar to treating a cavity; you don't ask your dentist how long it will last, it depends on your habits and care until they deteriorate again. The smoothing effect of straightening treatments persists in the hair between 4 to 12 months depending on individuals (usually 6 months), not counting regrowth, as it is a semi-permanent to permanent treatment.
Condition 15. Refund: No refunds will be provided after the treatment.
Condition 16. Cancellation: If you wish to cancel your appointment, you can only do so within 24 hours before the scheduled time. Beyond this deadline, no refund will be possible, and the appointment cannot be rescheduled.
Any disregard for our rules and instructions will not be our responsibility.
Ethical Charter
I practice my profession with respect for the dignity of the individual and adhere to strict confidentiality.
I observe the rules of personal, clothing, and equipment hygiene.
I do not use any practices and/or techniques outside of my skills, abilities, and available resources.
I do not perform medical treatments on individuals.
I never diagnose the health condition of the recipient and do not criticize the diagnoses made by healthcare professionals; when necessary, I refer the client to one of them.
I commit to not practicing my art in a state, attire, circumstances, or locations that could compromise the quality, safety, and dignity of the profession.
I am honest in all representations, advertisements, or other endeavors regarding my profession and its scope of practice as well as my field of expertise.
I set my rates with tact and moderation, fairly, both for the client and the practitioner.
I practice my profession while respecting beliefs, politics, religion, or philosophy, and excluding any form of proselytism.
Cookie policy
This is the cookie policy for Hair Lissage, accessible from hairlissage.be
What are cookies
As is common practice with almost all professional websites, this site uses cookies, which are small files that are downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, but this may downgrade or 'break' certain elements of the site's functionality. For more general information on cookies, see the Wikipedia article on HTTP cookies.
How we use cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and functionality they add to this site. It is recommended that you leave on all cookies if you are unsure whether or not you need them in the event that they are used to provide a service that you use.
Disable cookies
You can prevent the installation of cookies by adjusting your browser settings (consult your browser's help for instructions on how to do this). Please be aware that disabling cookies will affect the functionality of this website and many other websites you visit. Disabling cookies will generally disable certain features and functionality of this site. It is therefore recommended not to disable cookies.
The cookies we create
Our website does not create any cookies, nor even third-party cookies.
More information
I hope this cleared things up for you and as mentioned before, if there is something you are unsure whether or not you need, it is usually safer to leave cookies enabled in case they interact with any of the features you use on our site. However, if you are still looking for more information, you can contact us via one of our preferred contact methods: our contact form.
Summary
We do not store any personal data on any of our physical customers or visitors to our website without their consent. We do not transmit any of your personal data to anyone. Your email address will be used only within our company, in order to respond to the emails you have sent to us via our contact form, as well as for the sponsorship program. Each visitor is free to contact us if he has any complaints about our website.
Privacy Policy
We do not record any data on any of our physical customers or on visitors to our website.
Our website does not store any cookies, which is why our website does not offer you to accept them.
Each visitor to our website is free to subscribe to our newsletter, by sending us his email address, we will have no other information about him.
We will never transmit your email address to anyone, your email address will be used only for our newsletter, to promote our offers and services.
Each visitor is free to contact us to unsubscribe from our newsletter.
Copyright
All content on our website is ours.
Some of our images have been purchased and belong to us, others are from the Unsplash image bank and are royalty free for our use.
All the texts on our website have been written by us.
Payments & Rates
All our prices are displayed including the tax (VAT) of 21% applicable in Belgium. The rate varies depending on the location, treatment, type, and length of hair. Quotation only.
Payment for the service can be made either in cash or by bank transfer. An invoice can be provided if desired, so you can potentially include it in your professional expenses. No refunds after the treatment.
Conformity
All our used products comply with the current laws of the Kingdom of Belgium.
Quality
We select for you only the best brands to ensure the best quality of all our products.
We take care to test all our products, either on a voluntary model or on my partner, who is a hairdresser, before offering them to our customers, in order to best meet our clients' requirements.
